Terms & Conditions

PRICES

Prices do not include shipping cost for some countries.

All payments, irrespective of origin of order, will be made in Euros.

In the case of orders to countries outside of Spain, the purchaser agrees to act as the importer of the products concerned.  All customs duties, local taxes, right to import taxes or state taxes arising at the delivery destination, however, will be the responsibility of the client and are not included in the price of the products.  These fees are not affiliated with BENIBECA.COM. It is the full responsibility of the client to ensure the payment of these fees to their local authorities.

We reserve the right to modify the prices of products at any time. All invoiced prices will reflect the price indicated at the time of order subject to availability. 

ORDER

When ordering for the first time, the customer must create an online account with updated personal information. Once an order has been received and its contents confirmed, the sales contract will be deemed in effect. By completing the order process, the purchase has confirmed that the General Sales Conditions have been read and accepted. By sending the order from by electronic means, the purchaser thereby unconditionally accepts, to respect the agreement with BENIBECA and the General Sales Conditions. By sending the order form completed, the buyer agrees to having understood and accepted the prevailing General Sales Conditions.

CONFIRMATION

Once having clicked the confirm button for the online order, the client agrees to accept the General Sales Conditions. Once BENIBECA has received the order, the contract will be in effect.

DELIVERY

The online sales of products feature on the website are intended for clients living worldwide. The cost of importation and shipping will be borne by the purchaser who agrees to act as importer. It is the responsibility of the purchaser to inform him or her self regarding taxes and duties in his or her region.

DELIVERY AND COST

All orders will be processed the day of arrival of sale confirmation. Costs will be added to the indicated prices at check out based on the geographical region where the delivery will be made and the delivery method chosen.

Neither BENIBECA nor the various transport companies will be liable for any failure to deliver as a result of an incorrect address. Requests for deliveries to P.O. Boxes cannot be accepted.

You will be informed of the estimated time of delivery at the time of purchase check out. The total cost of delivery will be shown at the time of check out and must be accepted by the purchaser.

The method of delivery selected and the region to where the product is to be shipped, are the determining factors regarding pricing.

All customs fees, if applicable, will be the responsibility of the purchaser.

Goods will be delivered directly to purchaser. Upon delivery, purchaser should verify contents and conditions of delivered items vs. order. Signing of the delivery slip constitutes confirmation that the order has been fulfilled.

All products are inspected prior to shipment and are in perfect condition.

In the event that your order is incomplete or items are damaged, you should refuse the delivery and note on the delivery ship your motive for refusal.

You should then contact BENIBECA at customers@benibeca.com of the refusal or send notice via registered letter to: (ANVI Spain Producción Moda S.L. Residencial Azahares . Casa 1D. Espartinas  41807. Sevilla. Spain) requesting a new delivery. Cost of the second delivery will be borne by BENIBECA. Or if you so wish, you could cancel your order and a refund will be issued. To cancel your order, please return the product to the shipper and contact BENIBECA at customers@benibeca.com.

If you are not present at the time of delivery, a notice will be left and you will be asked to contact the carrier to fix delivery time. If a third attempt is made to deliver and is unsuccessful, the transport company will return the goods to BENIBECA and the cost of the returning goods will be billed to the purchaser. This payment will be deducted from the purchaser’s refund due.

Deliveries will be sending from Monday to Friday from 9 am until 5 pm.

Area

Country

Service

Cost

Conditions (Working days)

Peninsula & Balearic Islands

Spain (Peninsula)

24h

0 Euros

24h

Spain (Balearic Islands)

24 - 48 h

0 Euros

2-3 days

Canary Islands

Spain

Express

4 Euros

2-4 days

Portugal

Portugal

Express

4 Euros

2-4 days

Andorra

Andorra

Standard

10 Euros

3-7 days

Express

20 Euros

2-4 days

Europe Area 1

Austria, Germany, Belgium, Denmark, France, Holland, Italy, Luxembourg, Portugal, United Kingdom, Switzerland.

Express Free. Over 130 Euros

0 Euros

24 - 48 h

Express

8 Euros

24 - 48 h

Europe Area 2

Albania, Belorussia, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Poland, Romania, Serbia, Sweden, Ukraine,

Express Free. Over 130 Euros

 

Express

0 Euros

 

 

10 Euros

2-4 days

North America

Canada, USA

Express

15 Euros

2-4 days

South America

Argentina, Barbados, Belize, Bolivia, Brazil, Chile, Cuba, Colombia, Costa Rica, Curaçao, Ecuador, Guatemala, Equatorial Guinea, Haiti, Maldives, Mexico, Nicaragua, Panama, Paraguay, Peru, Salvador, Uruguay, Venezuela.

Express

15 Euros

2-4 days

Africa

Angola, Algeria, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Ethiopia, Congo, Ghana, Malawi, Mauritania, Mozambique, Nigeria, Cameroon, Morocco, Somalia, South Africa, Tanzania, Uganda, Zambia, Zimbabwe.

Express

40 Euros

2-4 days

East Area 1

Cyprus, South Korea, Egypt, Hong Kong, Indonesia, Japan, Malaysia, Malta, Singapore, Thailand, Taiwan, Turkey.

Express

45 Euros

2-4 days

East Area 2

Australia, Bahrain, Bangladesh, Brunei, Bhutan, Cambodia, China, United Arab Emirates, Philippines, India, Jordan, Kuwait, Laos, Lebanon, Macau, Maldives, Mongolia, Nepal, New Zealand, Oman, Sri Lanka, Viet Nam.

Express

60 Euros

2-4 days

Rest of the world

For other countries, your shipping quote will appear on the shopping cart.

 

 

 


PAYMENTS

BENIBECA accounts are held at La Caixa Bank Spain. Payments are secured using PayPal payment system. Information concerning this system is available at www.paypal.com

All information exchanged for the purposed of processing a payment will be encrypted. This data cannot be detected, intercepted or used by third parties.  This data will not be stored in our IT system.

For any further information please feel free to contact us at customers@benibeca.com.

RETURNS AND EXCHANGES

BENIBECA is committed to providing products of the highest level of manufacturing possible. If you are not satisfied with your order, we will be happy to exchange or refund the products concerned. Cost of returning items will be the responsibility of the purchaser. Exchange and or refunds must be made within 10 days following the receipt of your purchase. Items requested to be returned or exchanged, must be in original condition and original packaging. Worn items will not be exchanged unless deemed faulty by BENIBECA team. Items purchased on sale or discounted are not refundable. Sale items can only be exchanged provided they have not been worn.

Returns and request for refunds should be sent to: (ANVi Spain Producción Moda S.L. Residencial Azahares. Casa 1D. Espartinas 41807.Sevilla.Spain), with a note explaining the reason for return and requested action, exchange or refund. Or you may send an email to cutomers@benibeca.com with an explanation. 

Refund requests when granted will be for the purchase price of the item and the outbound delivery cost.   The return delivery cost will be borne by the purchaser. No returns are accepted on discounted items. 

Exchange requests will be subject to product availability. BENIBECA will issue a refund to the purchaser in the event that the price of the item in exchange is less than the originally purchased item. The cost of returning the items will be borne by the purchaser. Where as the outgoing shipping cost will be borne by BENIBECA.

Refunds will be processed on the last day of each calendar month.

INFORMATION AND FOLLOW UP

Please address all ordering and follow up questions to customers@benibeca.com. Alternatively, we can be reached by telephone Monday to Friday from 9 am until 6 pm at +34 696059040 / +34 606311877

INTELLECTUAL PROPERTY 

All illustrations, images, text, and works on the website www.benibeca.com are under copyright protection and worldwide intellectual property laws. Accordingly, and in accordance with the Code of Intellectual Property, only private use of the website is permitted.

Any other used, without the written consent of BENIBECA will be deemed counterfeit and sanctioned under the Code of Intellectual Property.

RESPONSIBILITY

The products offered are in conformity with Spain law. The purchaser is responsible for ensuring that purchases and imported products from our site conform with local laws. Photographs and texts illustrating the products are not contractual. BENIBECA will not be held responsible for any errors as depicted in photography or text. BENIBECA will not be held in breech of contract due to products being out of stock, acts of nature, or strikes (of postal services, communications, or methods of transportation). BENIBECA will not incur any responsibility for consequential damages due to resent, trading loss, loss of profit, loss of chance, damages or expenses.

Bond hypertexts can return towards other sites that cite benibeca.com. BENIBECA is released any responsibility if the content of these sites would contravene the legal and lawful provisions in force.

LAW / LEGAL

The current sales contract is subject to Spain law. In the event of any legal action, Spain courts will used.

CONFIDENTIALITY

BENIBECA is committed to not revealing any personal or confidential client information. All client information is deemed confidential and is only used for internal purposes of processing your order as well as to establish communications between BENIBECA.COM and its customers.  

Customers will be given the opportunity to subscribe to BENIBECA newsletter. All confidential customer information will remain internal and will be used for the express purpose of reinforcing and personalizing communications between the customer and BENIBECA.COM.

In accordance with Spanish law, customers have the right to access, correct, and oppose personal data concerning themselves. To request personal data please send a letter to customers@benibeca.com or by post indicating your last name, first name, address to: (ANVI Spain Producción Moda S.L.  Residencial Azahares. Casa 1D. Espartinas 41807. Sevilla. Spain).

COOKIES POLICY

 A Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user and depending on the information contained in it and the way it uses, can be used to recognize user.

 Cookies are essential for internet operation, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website.

 The information we provide below will help you understand the different types of cookies:

TYPE OF COOKIES 
ACCORDING TO THE MANAGEMENT ENTITY Own Cookies Those cookies are collected by the publisher to provide the service requestedby the user.
Third-party Cookies Those cookies are collected and managed by a third-party, these can not be cosidered of our property.
ACCORDING TO THE PERIOD OF TIME THAT REMAIN ACTIVATED Session Cookies They collect data while the user navigates the network in order to provide the requested service.
Persistent Cookies They are stored in the terminal and the information obtained will be used by the person responsible for the cookie In order to provide the requested service.
ACCORDING TO THEIR PURPOSE Technical Cookies They are necessary for the correct navigation on the website.
Personalization Cookies They allow the users the characteristics (Language) for browsing the website
Analysis Cookies  They allow the provider the analysis linked to the navigation made by the user, in order to track the use of the website, as well as to perform statistics of the most visited content, number of visitors, etc.
Advertising Cookies  They allow the publisher to include in the website, advertising spaces, according to the content of the website.
Behavioral Advertising Cookies They allow the publisher to include advertising spaces on the website according to the information obtained through the user's browsing habits.

 

According to the provisions of article 22.2 of Law 34/2002, of July 11, on services of the information Society and Electronic Commerce (LSSI-CE), Anvi Spain Produccion Moda SL informs of the cookies used in our website:

TYPES OF COOKIES
  Own Cookies Third-party Cookies Session Cookies Persistent Cookies
Technical Cookies
Personalization Cookies

 

Analysis Cookies 
 
 

Advertising Cookies 
Behavioral Advertising Cookies

 

ANVI Spain Produccion Moda SL, informs the user that have the possibility of browser’s configuration so is informed about reception of cookies, being able to prevent being installed on hard disk.

 Here we provide the links of some browsers, through you can make these settings:

 Firefox Link: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

 Chrome Link: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Explorer Link: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10

Safari Link: https://support.apple.com/kb/ph17191?locale=es_ES