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DELIVERY

The online sales of products feature on the website are intended for clients living worldwide. The cost of importation and shipping will be borne by the purchaser who agrees to act as importer. It is the responsibility of the purchaser to inform him or her self regarding taxes and duties in his or her region.

DELIVERY AND COST

All orders will be processed within 2 working day of arrival of sale confirmation. Costs will be added to the indicated prices at check out based on the geographical region where the delivery will be made and the delivery method chosen.

Neither BENIBECA nor the various transport companies will be liable for any failure to deliver as a result of an incorrect address. Requests for deliveries to P.O. Boxes cannot be accepted.

You will be informed of the estimated time of delivery at the time of purchase check out. The total cost of delivery will be shown at the time of check out and must be accepted by the purchaser.

The method of delivery selected and the region to where the product is to be shipped, are the determining factors regarding pricing.

All customs fees, if applicable, will be the responsibility of the purchaser.

Goods will be delivered directly to purchaser. Upon delivery, purchaser should verify contents and conditions of delivered items vs. order. Signing of the delivery slip constitutes confirmation that the order has been fulfilled.

All products are inspected prior to shipment and are in perfect condition.

In the event that your order is incomplete or items are damaged, you should refuse the delivery and note on the delivery ship your motive for refusal.

You should then contact BENIBECA at customers@benibeca.com of the refusal or send notice via registered letter to: (ANVI Spain Producción Moda S.L. Residencial Azahares . Casa 1D. Espartinas  41807. Sevilla. Spain) requesting a new delivery. Cost of the second delivery will be borne by BENIBECA. Or if you so wish, you could cancel your order and a refund will be issued. To cancel your order, please return the product to the shipper and contact BENIBECA at customers@benibeca.com.

If you are not present at the time of delivery, a notice will be left and you will be asked to contact the carrier to fix delivery time. If a third attempt is made to deliver and is unsuccessful, the transport company will return the goods to BENIBECA and the cost of the returning goods will be billed to the purchaser. This payment will be deducted from the purchaser’s refund due.

Deliveries will be sending from Monday to Friday from 9 am until 5 pm.

Area

Country

Service

Cost

Conditions (Working days)

Peninsula & Balearic Islands

Spain (Peninsula & Balearic Islands)

Express

Free

2-4 days

Spain (Peninsula)

24h

5 Euros

24h

Spain (Balearic Islands)

24h

10 Euros

24h

Canary Islands

Spain

Express

10 Euros

2-4 days

Portugal

Portugal

Express

4 Euros

2-4 days

Andorra

Andorra

Standard

10 Euros

3-7 days

Express

30 Euros

2-4 days

Europe Area 1

Austria, Germany, Belgium, Denmark, France, Holland, Italy, Luxembourg, Portugal, United Kingdom, Switzerland.

Standard

10 Euros

3-7 days

Express

15 Euros

2-4 days

Europe Area 2

Albania, Belorussia, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Poland, Romania, Serbia, Sweden, Ukraine,

Express

15 Euros

2-4 days

North America

Canada, USA

Express

25 Euros

2-4 days

South America

Argentina, Barbados, Belize, Bolivia, Brazil, Chile, Cuba, Colombia, Costa Rica, Curaçao, Ecuador, Guatemala, Equatorial Guinea, Haiti, Maldives, Mexico, Nicaragua, Panama, Paraguay, Peru, Salvador, Uruguay, Venezuela.

Express

35 Euros

2-4 days

Africa

Angola, Algeria, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Ethiopia, Congo, Ghana, Malawi, Mauritania, Mozambique, Nigeria, Cameroon, Morocco, Somalia, South Africa, Tanzania, Uganda, Zambia, Zimbabwe.

Express

40 Euros

2-4 days

East Area 1

Cyprus, South Korea, Egypt, Hong Kong, Indonesia, Japan, Malaysia, Malta, Singapore, Thailand, Taiwan, Turkey.

Express

45 Euros

2-4 days

East Area 2

Australia, Bahrain, Bangladesh, Brunei, Bhutan, Cambodia, China, United Arab Emirates, Philippines, India, Jordan, Kuwait, Laos, Lebanon, Macau, Maldives, Mongolia, Nepal, New Zealand, Oman, Sri Lanka, Viet Nam.

Express

60 Euros

2-4 days

Rest of the world

For other countries, your shipping quote will appear on the shopping cart.

 

 

 

 

PAYMENTS

All orders dispatched in the EU are expressed in Euros and are sales tax inclusive (21% IVA). BENIBECA accounts are held at La Caixa Bank Spain. Payments are secured using PayPal payment system. Information concerning this system is available at www.paypal.com

All information exchanged for the purposed of processing a payment will be encrypted. This data cannot be detected, intercepted or used by third parties.  This data will not be stored in our IT system.

The purchaser’s account will only be debited once the payment for the order has been confirmed and will only be for the value of the items shipped plus or minus IVA and the appropriate shipping costs.

For any further information please feel free to contact us at customers@benibeca.com.